tkpk5's Privacy Policy
How your personal information is collected, stored, and used — with full transparency, SSL encryption, and strict security standards.
Introduction & Policy Summary
This policy applies to our website, mobile version, and all related services. If you do not agree with this policy, please do not use our services and contact us.
1 What Information We Collect
We collect information you voluntarily provide when creating an account and using tkpk5's services. Some information is also collected automatically.
Information You Provide Directly
What you provide yourself:
- Full name and date of birth
- Email address and mobile number
- Username and password (encrypted)
- National ID or passport details for identity verification
- bKash, Nagad, Rocket, or Upay account details for financial transactions
- Bank account details for bank transfers
Automatically Collected Information
What is recorded automatically when you use our services:
- IP address and device identifier
- Browser type and operating system
- Pages visited and login session duration
- Gaming history and betting activity
- Deposit and withdrawal transaction history
- Cookies and similar tracking data
2 How Your Information Is Used
Collected information is used only for specific, legitimate purposes. tkpk5 will never sell your information to third parties without authorisation.
Service Operations
Your information is used to create and manage your account, process transactions, and deliver gaming services smoothly.
Identity Verification
Your identity and age are verified to ensure account security and prevent money laundering. This is done for your own protection.
Customer Support
Your information is used to resolve issues and answer questions through live chat and email support.
Service Improvement
Anonymous analytics data is used to analyse usage patterns, improve platform quality, and add new features.
Communications & Notifications
Transaction confirmations, security alerts, and important service updates are sent to you. You can opt out of promotional messages at any time.
Fraud Prevention
Information is analysed to detect and prevent suspicious activity and to protect your account from unauthorised access.
3 Information Storage & Security
Security Technology
tkpk5 follows industry-standard security measures to protect your information:
- SSL Encryption: All communication between your browser and our servers is encrypted using SSL (Secure Sockets Layer).
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Database Security: Personal information is stored on access-controlled servers, accessible only to authorised staff.
- Regular Security Audits: Regular audits are conducted to identify and resolve system vulnerabilities.
- Two-Factor Authentication: An additional layer of security is available to add to your account.
Data Retention Period
How long your information is kept:
- Active account: for the full duration of the service
- After account closure: for as long as required by applicable legal obligations
- Financial transaction records: for the period required by financial regulations
- Anonymous analytics data: indefinitely (not personally identifiable)
After the designated period, data is securely deleted or anonymised.
4 Sharing Information with Third Parties
tkpk5 does not sell your personal information. Information may be shared with third parties only in the following limited circumstances and under strict agreements:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These organisations follow their own privacy policies.
Game Software Providers
Minimal information necessary for operating gaming services may be shared with game providers including Pragmatic Play, Evolution Gaming, and Spribe, among others.
Legal Obligations
Information may be disclosed to comply with applicable laws or regulations, under a court order, or upon a valid request from a government authority.
Analytics Services
Analytics tools are used to improve site performance and user experience, but personally identifiable information is not used for this purpose.
5 Cookies & Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. tkpk5 uses cookies for the following purposes:
- Essential Cookies: To maintain your session and preserve your login state.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytics Cookies: To understand site usage patterns and improve services.
- Security Cookies: To detect and prevent fraud.
Cookie Controls
You can manage cookies from your browser settings:
- Most browsers allow you to block or delete cookies.
- Disabling essential cookies may cause services to not work properly.
- Instructions for changing cookie settings can be found in your browser's help section.
- Disabling cookies may limit your user experience.
Continued use of tkpk5's services will be taken as consent to the cookie policy.
6 Your Rights
tkpk5 respects your rights regarding your information. Contact us to exercise any of the rights described below.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the information collected.
Right to Correction
You may request correction of any inaccurate information. Some details can be updated directly from your account settings.
Right to Deletion
In certain circumstances you may request deletion of your personal information, though some data may need to be retained to meet legal obligations.
Right to Object to Processing
You may object to direct marketing or, in some cases, to the processing of your information. You can unsubscribe from promotional emails at any time.
Right to Data Portability
You have the right to request your provided information in a structured, commonly used format.
Right to Restrict Processing
In some cases you may request that processing of your information be temporarily restricted, such as while its accuracy is being verified.
7 Protection of Minors
Age Restriction
All tkpk5 services are strictly for persons aged 21 or over only. We do not knowingly collect any personal information from minors.
Age is verified at registration. If we learn that someone under 21 has created an account, that account and all associated information will be terminated immediately.
If you believe a minor is using our platform, please contact us — we will take prompt action.
Age Verification Process:
- Providing date of birth is required during account registration
- National ID verification
- Additional documents may be requested in cases of doubt
- Financial transactions remain blocked until age 21+ is confirmed
8 Third-Party Links & Services
Caution Regarding External Links
Our platform may occasionally reference third-party services or content. These external sources have their own privacy policies and tkpk5 is not responsible for them.
Payment service providers such as bKash, Nagad, Rocket, and Upay have their own separate privacy policies. Those policies will apply once you are redirected to their platforms during a transaction.
We are not responsible for how your information is used on any platform outside tkpk5's control. You are advised to read the policies of third-party services before using them.
9 Changes to the Privacy Policy
Policy Update Process
tkpk5 reserves the right to amend this privacy policy as needed. This policy may change due to service improvements, technological changes, or legal obligations.
In the event of significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email.
- A notice will be displayed on the site.
- The date of the latest update will be noted at the top of the policy.
Continued use of the service after changes have been made will be considered as consent to the new policy. If you do not agree with the changes, please contact us.
Important: The latest version of this policy will always be available on tkpk5's privacy policy page. You are advised to check this page regularly.
10 Contact Us
Privacy Enquiries
If you have any questions about this privacy policy or wish to exercise your rights, please contact tkpk5's support team:
Available 24/7 in Bengali and English — start a chat from any page on the site.
[email protected]
What to Include When Submitting a Request
- The email address registered to your account
- A clear description of which right you wish to exercise
- Information required to verify your identity
We will do our best to respond to your request as soon as possible.
Play Safely at tkpk5
Enjoy the best gaming experience with your information kept secure. Our support team is always ready to help with any questions or issues.
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